Returns & Exchanges
At Rythm Drinks, your satisfaction is our priority, but due to the perishable nature of our beverages, we can only accept returns on unopened cases or damaged shipments within 14 days of delivery. If your order didn't hit the right note, our team is here to help resolve any issues with a refund or replacement.
Contact Support
Email our customer care team at [email protected] with your order number and a brief explanation of the issue.
Provide Documentation
For items damaged during transit, please attach clear photos of the packaging and the affected product to your initial email.
Ship the Product
Once authorized, we will provide a return shipping label; please ensure the beverages are securely packed in their original outer carton.
Receive Refund
After we receive and inspect your return at our warehouse, a refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing